1. Register
PiaDots Academy
Address: Säynävätie 8 52700 Mäntyharju Finland
E-mail: pia.kiviranta@outlook.com
2. Contact person
Pia Kiviranta
E-mail: pia.kiviranta@outlook.com
Tel.: +358405859029
3. Name of the register
PiaDots Academy customer register.
4. Purpose
The register is used for customer relationship management. The register serves as a source of information for maintaining the customer’s service, such as delivering newsletters, announcements and other service-related messages. The information is also used to develop the service and improve the customer experience.
5. Contents and purpose of the register
The register is used to manage customer relationships and support business decisions. The register serves as a source of information for maintaining the customer’s service, such as delivering newsletters, announcements and other service-related messages. The information stored in the register may include the customer’s name, email address, telephone number, company or organization name (if applicable), customer service start date, contacts, ordered services or products, communication history and any customer feedback or survey responses. The information is collected with the customer’s consent or based on the customer relationship, and is used only for specified purposes.
6. Regular sources of information
All information stored in the register is collected from the customer when opening the service or when using the service. The customer has the opportunity to change the information in the register through the My Account function and the customer-specific management view.
7. Disclosure or transfer of information
The content of the customer register is not disclosed or transferred outside the service, nor outside the European Union or the European Economic Area. The exception is situations where the implementation of the service ordered by the customer requires the transfer of data to the registers or systems of PiaDots Oy or a third party.
8. Register security principles
The register and its contents are stored in carefully protected information systems, both in terms of network and physical security. The technical personnel of Mobie Oy and the partners authorized by Mobie Oy, who provide the systems necessary to produce this service, are responsible for protection. The authorized partners are responsible for the physical and security integrity of the information systems in cooperation with Mobie Oy. The data is only accessible to Mobie Oy’s own employees involved in data processing who have signed a confidentiality agreement. Viewing the data requires logging in with a user-specific ID.
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